A leader and innovator, National University of Ireland, Galway has a long established reputation for excellence. A key pillar of its success is its ongoing commitment to providing students with an excellent education and an overall superior experience.

Since 2006 the university has lead the market with its innovative approach to providing students with online access to a wide range of services and support. Fueled by QuercusLive, an online student experience management solution from CampusIT, students at the university have been able to maintain their profiles, confirm their places, build their curriculum and select their work placements all at the click of a button.

Today the university has extended its online services to include online fee payment. Students can make direct payments, nominate funding bodies, see their balances, review payment history and access receipts. In short, using the QuercusLive online “Pay fees” service they can complete all financial transactions via the university’s portal.

All information entered online flows back into the university's back office systems including their student records and financial systems.

“We are committed to doing all we can to enhance the experience our students have while at the University” says Sean O’Farrell of National University of Ireland, Galway. “That is why we have invested in the QuercusLive solution. It offers us a range of online services that we can choose from and deploy to suit our needs. But because each service has been developed using a common technology platform we know they will all work together regardless of when we roll them out. It means we can keep improving our strategy without being faced with having to replace technology infrastructures as we grow – critical in today’s tough funding environment”.

NUI, Galway has been a CampusIT client since 2000 and uses the company’s student experience management solution for the back office as well as for its online services.