QuercusLive
QuercusLive Services for Students
Confirm a place
Gone are the days of long queues, harried staff and discontent students. With QuercusLive the start of the academic year is simple and straightforward. Students simply log in online, key in their student record number, access their information and confirm their return. At the click of a button they can update any of their records with new information keeping them active, alive and current on the system. And as easy as it is for the student – it’s simple for the institution as well – any and all information entered online gets automatically updated in their central data repository ensuring there is a single and central source of all information.
Build curriculum
Using the build curriculum service returning students can simply go online and select the subjects and modules they wish to enrol for that year. All information is available at the click of a button – from module credits to tutorial details and demands.
Pay fees
Students can make direct payments – in full or in part - nominate funding bodies, see their balances, review payments history and access receipts. Everything that needs to be completed from a financial perspective can be done using the online pay fees service. And, like all other services in QuercusLive the information flows back into the institution updating all the appropriate systems for both internal needs and the needs of external agencies such as the Student Loans Company.
Plan curriculum
Being able to forecast upcoming demand is vital for the smooth running of the university. QuercusLive makes gathering the information needed to do this easy. During the year students can log in and simply state what they want to do next year. The system collects and correlates all the details giving the university all the information they need to manage supply and demand.
Maintain profile
Nothing ever stands still and one of the key issues faced by every university today is making sure that student records are current, accurate and up-to-date. It’s not just a nice to have, it’s imperative and it impacts reputation, funding and efficiency. Getting accurate information can be a nightmare but the solution is simple. Quick and easy to do, students can log in to the maintain profile service from QuercusLive and update their records themselves. Once they click the “submit” button the updated data is seamlessly sent to all of the other core university systems that need it – be that the legacy student record system or the finance system – QuercusLive’s integration hub makes sure it happens first time, every time.
Select work placement
Where on-the-job training forms part of the course requirements QuercusLive can manage the end-to-end work placement process. Students can go online, see what is available, make their selection and submit their requests. The system will process the application and keep the student informed about the status of the request.
Complete survey
With the student voice growing in importance QuercusLive makes understanding that voice easy. Surveys created in the control centre can be published and completed online. Business rules, logic and workflow govern who gets what survey and manages the communication and reminder processes letting students know what they need to complete and by when.
Attend graduation
The final step on the journey for the student. QuercusLive ensures that the graduation experience is all it should be, making it easy for the student to register, request additional tickets, pay, update any personal details and receive all the information they need for the big day. Likewise staff don’t have to spend copious amounts of time chasing and clarifying graduations attendance. What gets entered online populates the back office systems ensuring a complete record of who is doing what, when and enabling a stress free conferring period.
QuercusLive Services for Public
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Enquire online
A fully interactive service offering that lets the general public take things one step further and submit enquiries directly to the university and receive responses and updates back. Using workflows and business rules each enquiry is directed to its rightful place in the organization automating and streamlining the back end processing associated with direct enquiries.
Apply online
With all questions answered the next step is to apply online. Simple and easy to use the applicant can input her details, attach any relevant documents, select her choices and simply submit. QuercusLive will keep her informed of the progress of the application, what to expect next and when. Behind the scenes, the solution steers the applications through an automated selection process using rules and logic unique to the client and allowing for manual intervention when and if the same is needed.
Book and pay
Once the application has been processed and accepted QuercusLive facilitates the online payment of any fees due. The applicant can complete the transaction online, and QuercusLive will process the payment and issue receipt confirmation. All payment information is linked directly and seamlessly back to finance, payment processing and student record systems.
QuercusLive Services for Academic Staff
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Enrol student
Gone are the days of forms and filing. Where students need help in completing the enrolment process staff can now do it directly online. The arduous process of form completion, filing and forwarding to admin staff for data entry is replaced with a simple one step process – log in, complete the information online and hit submit. The accurate and complete data records leave the online portal and automatically update the central repository – be that the QuercusPlus solution or any third party or in-house student record systems. Simple, effective and easy.
Browse students
With the click of a button staff can get access to student records. Full personal and academic details are available with photo images to aid recognition. Students feel appreciated and staff feel knowledgeable. And of course, role based security ensures that staff only see what they are authorised to see based on their role and level of engagement with the student.
Record attendance
Using the record attendance service in QuercusLive staff can keep an accurate record of who attended what lectures and tutorials. Information important to gain a holistic understanding of a student’s performance, as well as, pertinent records for external parties for analysis and review.
Review work placements
Staff can review what work placements are available for what courses. With a simple login they can see what employers are offering and what students have requested. They can facilitate and manage the process of making appropriate matches as well as updating details, adding and deleting new options.
Survey students
Staff can create and send surveys to students or selected groups of students. Helping them to understand the voice of students in a simple and effective manner. Results can be reviewed, analysed and interpretations made to assist continuous improvement.
Submit results
Helping to ensure accuracy and making easy some of the time consuming processes around examination marking and result submission. The submit results service allows staff to enter, online, results for courses, assessments, modules and subjects. All data feeds back to the university’s central system – seamlessly.
View Reports
At a click of a button staff can get access to online management information reports – vital to understanding the performance of their areas.